Last updated: junio 21, 2025

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Services

By placing a service order through this platform, You warrant that You are legally capable of entering into binding contracts.

Your Information

If you wish to place an order for services available on our platform, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Address of your properties, Your credit card number, the expiration date of Your credit card, and Your billing address.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Your Order Cancellation Rights
Any service you purchase can only be returned in accordance with these Terms and Conditions and our Return Policy.

Cancelling your order or pending orders is possible by simply sending us an email to contact@pamperedvideo.com. After canceling your order, you will receive a refund within 7 to 10 business days.

After receiving your processed order, you have unlimited rights to change your order or receive a refund if you are dissatisfied, also within 7 to 10 business days.

We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Availability, Errors and Inaccuracies

We are constantly updating our service offerings on our Platform. The Services available on our Platform may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information about our Services on our Website and in our advertising on other websites.

We cannot guarantee the accuracy or completeness of any information, including prices, images or videos of Services, specifications, or availability. We reserve the right to change or update information and to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices indicated may be revised by the Company after acceptance of an Order in the event of an event affecting order processing due to government action, an increase in download fees, an increase in exchange rates, or any other factor beyond the Company’s control.

In that event, You will have the right to cancel Your Order.

Payments

All services purchased require a single payment. Payment can be made using various payment methods, such as Visa, MasterCard, Stripe, American Express, or online (e.g., PayPal).

Payment cards (credit or debit cards) are subject to validation checks and authorization by your issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.

Content

Your Right to Upload Content

Our Service allows you to upload content. You are responsible for the content you upload through the platform, including its legality, reliability, and appropriateness.

By Uploading Content through the platform, you grant us the right and license to use and modify it for the purpose of efficiently processing your order.

You represent and warrant that: (i) the Content is yours (you own it) or that you have the right to use it and that you grant us the rights and licenses provided in these Terms; and (ii) the uploading of your Content to or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

Content Restrictions

The Company is not responsible for the content you upload. You expressly understand and agree that you are solely responsible for the Content and any activity that occurs on the platform, whether by you or any third party using your contact information.

You may not transmit Content that is unlawful, offensive, shocking, intended to disgust, threatening, defamatory, obscene, or otherwise objectionable. Examples of objectionable Content include:

Content that is illegal or promotes illegal activities.

Content that is defamatory, discriminatory, or malicious, including references or comments about religion, race, sexual orientation, gender, national or ethnic origin, or other targeted groups.
Spam, whether automatically or randomly generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling. Contain or install viruses, worms, malware, Trojan horses, or any other content designed to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment, or to damage or gain unauthorized access to any data or other information of a third party.
Violate the proprietary rights of any third party, including patents, trademarks, trade secrets, copyrights, rights of publicity, or other rights.
Impersonate any person or entity, including the Company and its employees or representatives.
Violate the privacy of any third party.
Provide false information or functionality.

The Company reserves the right, but is not obligated, to determine, in its sole discretion, whether any Content is appropriate and complies with these Terms, and to refuse or remove it. The Company also reserves the right to edit, modify, and change the presentation of any Content. The Company may also limit or terminate your use of the Service if you post such objectionable Content.

Since the Company cannot control the source of content uploaded by users and/or third parties to the platform, you agree to use the Service at your own risk. You understand that by using the Service, you may be exposed to content that you may find offensive, indecent, incorrect, or objectionable, and you agree that under no circumstances will the Company be liable for any content, including any errors or omissions, or for any loss or damage of any kind incurred as a result of your use of any content.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at contact@pamperedvideo.com and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: